MC
Michelle C

1 reviews | Active since Nov 2016

15 Nov 2016, 07:56

Do not believe any promises from Samsung

<p>I've taken out a cellphone contract, on that day one of the Samsung reps was in store. To convince me to take the Samsung Edge 7 phone with my contract, he promised to give me a pare of samsung headsets that come on promotion. The day I went to get my phone, they did not have any headsets, they have been promissing to get me one since the end of August. </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Nov 2016, 11:50
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

Samsung Team