CR
CANDICE R
1 reviews | Active since Dec 2024
09 Jan 2025, 17:46
Dissatisfied marketing
I bought the samsung A35 on the 1st of December 2024 on contract with vodacom which comes with ear buds and watch however still to this day I have not received my ear buds and watch. I did everything they asked me to do to recieve the gifts twice. I will never recommend samsung to anyone. They don't deliver on promotions and samsung should make sure they will have enough stock. Very dissatisfied with samsung. I have never bought a cellphone that never has ear phones.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
09 Jan 2025, 17:51Good day Candice
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply09 Jan 2025, 17:51
Official
Good day Candice
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM