JT
Jean T
1 reviews | Active since Jul 2010
02 Apr 2023, 11:53
Dissapointed for life
Recently upgraded to the S23 ultra to get the free tablet for my daugter as we are going on a trip and know i would need to buy one. This was the only reason why i got this phone. It has been past 14 working days waiting. Very dissapointed as there is no stock anymore as advised on a telephone call yet you are selling it online.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
03 Apr 2023, 08:03 Good day, Jean Pierre,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Samsung South Africa's reply03 Apr 2023, 08:03
Official
Good day, Jean Pierre,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP