1 reviews | Active since Oct 2019
DISPOINTED WITH SAMSUNG.
SO DISPOINTED WITH SAMSUNG AND GAME THIS IS TO ALERT OTHER CUSTOMERS PLEASE READ COMMENTS AND CHECK AROUND BEFORE PURCHASING PRODUCTS THAT WILL MAKE YOU LOSE A LOT OF MONEY AND TIME .I HAVE ALWAYS BEEN A DEFY PERSON BUT STARTED REPLACING ALL MY APPLIANCES WITH SAMSUNG BOUGHT A FRIDGE FREEZER. TOOK OUT EXTENDED WARRANTY. SALESAMAN AT GAME SAID TO US IN THE 10 YERAS IF THEY CANT REPAIR FULL AMOUNT WILL BE GIVEN A LOAD OF LIES .FRIDGE PACKED UP CALLED GAME THEY ASKED ME TO CALL SAMSUNG .NO HELP AT ALL .AFTER MAKING NUMEROUS CALLS I WAS TOLD THEY ONLY COVER THE COMPRESSOR. AFTER FIGHTING AND SAYIMG THAT WAS NOT WHAT I WAS TOLD .THE LADY SAID SOMONE WILL CALL ME GONE 3 DAYS IM STILL WAITING NOT IN A POSITION TO BUY A NEW ONE .SO SITTING WITH A FRIDGE THAT WE PAID 6500 .AND NO HELP. SO I WONT REST UNTIL PEOPLE ARE MADE AWARE OF HOW MUCH SAMSUNG CARES ABOUT THERE CUSTOMER S .
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^JL
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^JL
Herewith your reference number:
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SamsungSA:^JL
Herewith your reference number:
***
SamsungSA:^JL
