SB
Simon B

1 reviews | Active since Jul 2011

29 Sept 2015, 10:28

Dishwasher Broken

Another complaint about the same ******* product, from the same shoddy supplier!<br> After 3 repairs since May (on a product less than a year old), I am still stuck with a product that doesn't dispense soap (or wash dishes). The endless rounds of trying to engage with Samsung customer support have tested my patience, and I am absolutely convinced that the poor after sales support is symptomatic of further quality control issues. Don't buy this product unless you don't actually need it (and just want an expensive, but useless appliance to fill a gap in your life)!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Sept 2015, 15:39
Official
Hello sbrinckman,

Apologies for the bad experience you have been having with the unit. We have checked on our side and found that that a call for an assessment has been booked. We will follow up with the service centre and ensure that this done without any further delays.

Thank you

kind regards

Samsung SA