1 reviews | Active since Jul 2025
disgusting UI "update" downgrade yet again
UI7 is absolutely *******. Again with a terrible UI downgrade. Worse functioning, no options to revert settings, old settings automatically reset, disgusting. If I could give a 0 I would. So disappointed. So disgusted. Utterly disheartening. Never buying a samsung again. Every time, after 1 year the whole interface is changed, and it's worse. All these "tech geniuses" saying it has smoother functioning and better this or that are in the tech industry and don't actually have real normal person opinions on these functions. After the ui update with my last phone I left a similar review. Swore wouldn't get samsung again. Got complacent in my resolve and that's my fault I guess. Fool me once shame on you. I won't be fooled again. Devastated.
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Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
