disgusting service on repair required and communication

<p>I booked in my S7 edge on the 13th of Feb and was given a 3-5 working day TAT. They say that i will recieve updates on the progress which has not happened , i have called daily since friday the 24/02/2017 only to be told on each call that the parts have arrived on each occasion but still dont have my phone , i logged a complaint on thier website and on facebook and messaged them on facebook this morning , havent gotten a single response....shows how much the customer is valued....14 working days later.</p>