CS
Chantell S
1 reviews | Active since Mar 2022
23 Mar 2022, 21:18
Disgusting service false promotions.
I purchased 2 S21FE and the promotional tablets have still not been received this was all put through on the 14th February.... I call and can not get through or I get told to just keep on waiting for the Sms. This is disgusting really. Offer a promotion and you can't give it...... and each and every person you speak to will tell you something differe t.
Helpful (0)
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Replies (2)
Samsung South Africa's replyOfficial
24 Mar 2022, 07:52Good day, Chantell,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NP
Samsung South Africa's reply24 Mar 2022, 07:52
Official
Good day, Chantell,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NP
CS
Chantell S's updateReviewer Update
24 Mar 2022, 13:19I want to be contacted by email only.
Or call me on this number not the number as on the profile ***
Or call me on this number not the number as on the profile ***
CS
Chantell S's update24 Mar 2022, 13:19
Reviewer Update
I want to be contacted by email only.
Or call me on this number not the number as on the profile ***
Or call me on this number not the number as on the profile ***