ID
Idris D
1 reviews | Active since Jun 2020
23 May 2023, 09:34
DISGUSTING SERVICE
Pathetic service. Been over 4 months since I purchased my S23+. Still have not received my tablet. Multiple emails, phone calls and still nothing. Its not a "gift", I purchased the phone because I was getting the tablet. This is deceit. Impossible getting through to you'll. How difficult is it to get an item delivered to me??? Didn't expect this from a company of this magnitude. DISGUSTED
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
23 May 2023, 09:35Good day Idris
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply23 May 2023, 09:35
Official
Good day Idris
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's replyOfficial
24 May 2023, 09:28The issue has been escalated to the responsible team, we will inform you once it has been resolved,please wait for feedback.^NM
Samsung South Africa's reply24 May 2023, 09:28
Official
The issue has been escalated to the responsible team, we will inform you once it has been resolved,please wait for feedback.^NM
Samsung South Africa's replyOfficial
26 May 2023, 11:49Dear Idris,
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply26 May 2023, 11:49
Official
Dear Idris,
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM
We have sent the feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;^NM