Disgusting service.

Samsung's social media presence is disgusting. People ask questions on Facebook, the post comments on how horrid the phones are, problems they have with their phones and nobody ever replies which tells me they don't care. Customer satisfaction is very low on their list of priorities. I personally have posted about a phone I bought that I am about to throw against the wall because it is useless, I have also sent messages in Messenger to no avail. Their brand will definitely suffer and in fact I hope it does because their customer service is non existent. I have convinced my whole extended family to never buy Samsung again.