BR
Bradley R

1 reviews | Active since Jul 2010

24 Feb 2015, 13:11

Disgusting Service

I am so disgusted with the service received from Darro Electronics, your official repair partner in Boksburg. When I took my PC in they told me it will be ready in 2 weeks, that was over a month ago. I have been calling them weekly since promised date but every time its an excuse and a new promise of next week. Next week, becomes next week, which has become next week. <br> <br> I have left a message for their manager but still waiting for a call back. I can only assume it will maybe be next week!!! I won't buy Samsung again, not for myself or any of my companies!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Feb 2015, 08:33
Official
Hello specbrad,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa