Disgusting service

The 03 June 2019 I phoned and spoke to your consultant *********** lady Tsholofelo for half an hour only for her to hang up on me she could have told me she won't be able to assist me and put me through to someone who knows what they doing and now you guys are defending her saying the call was disconnected you guys are so arrogant and selfish. I am so annoyed and disgusted by your dissatisfying bull service. I could have saved my airtym damn????????????????