Disgusting Service

<p>I booked my Samsung S7 edge in last week Monday due to the phone freezing and just going completely dead, and was told it will take 3 to 5 days for repair, guess what, I am still waiting for my phone. In between, I had one update saying they are still busy repairing the phone, that was the last I heard from them. So I ook it upon myself to make contact with them, and each time I call, its "sorry mam, I need to check up whether your parts have arrived today as we receive parts daily" and will get back to you. HA HA HA, another quess what, I have had to call them daily to check up what feedback they have for me. I cannot work without having my phone anymore, I have lost out on so much it's not ven funny. Come on, surely receiving parts daily means that mine should of been there already. Not once was I offered a loan phone or anything. Come on SAMSUNG, surely you know that in todays times, our cellphones are all our means of communication. Clearly there is an issue with the S7's as my phone is not the first one to have done this. As for the repair centre, totally disgusted in your services. How can you go telling people nothing we can do about it, wait for the weekend when it should be here!!!!!!</p>