Disgusting service

<p>Currently sitting in Samsung store somerset west speaking with Robin a Samsung consultant and his lying saying that he called me and that it's a new process and all this bs. Called Samsung from within the store spoke to Nico in the software dept in Bryanston and he says a complaint has been logged on my behalf. However I have an email stating my new device will be delivered but it has not been and it's been 10 days since the email. It's been 3 months since I originally booked it in. It's cost me R599.00 pm for my device that I have not got. And still no resolution and the lies continue the running around and blaming of various depts continue.</p>