SK
Sheeda K
1 reviews | Active since Jun 2010
04 Mar 2025, 15:40
DISGUSTING SAMSUNG SERVICE
The promised free watch and earpods never arrived, albeit a November 2024 special, when certain models of Samsung cellphones were acquired on contracts through certain cellphone providers. Samsung blames Skynet, a company who never answers their listed telephone numbers or cares to deliver their parcels, clearly. Samsung it was your special and up to you to ensure customer satisfaction, clearly you don't care.
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Replies (1)Samsung South Africa's replyOfficial
04 Mar 2025, 15:41Good day Sheeda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply04 Mar 2025, 15:41
Official
Good day Sheeda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
