SK
Sheeda K

1 reviews | Active since Jun 2010

04 Mar 2025, 15:40

DISGUSTING SAMSUNG SERVICE

The promised free watch and earpods never arrived, albeit a November 2024 special, when certain models of Samsung cellphones were acquired on contracts through certain cellphone providers. Samsung blames Skynet, a company who never answers their listed telephone numbers or cares to deliver their parcels, clearly. Samsung it was your special and up to you to ensure customer satisfaction, clearly you don't care.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Mar 2025, 15:41
Official
Good day Sheeda

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^KK