ML
Marche L
1 reviews | Active since Feb 2016
02 Feb 2016, 16:59
Disgusting handling by Technicians
Its putrid how a technician does not even personally call you to notify you that he is on his way, my complex calls and asks if I should let him in or not but by the time I get home he is gone already? Not a follow up call or common courtesy to wait<br> <br> This fridge is less than 2 months old<br> <br> I am disgusted by your services<br> Fix my f* fridge!!!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
02 Feb 2016, 17:50Hello LakeyM,
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Samsung South Africa's reply02 Feb 2016, 17:50
Official
Hello LakeyM,
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Samsung South Africa's replyOfficial
02 Feb 2016, 17:50Hello LakeyM,
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Samsung South Africa's reply02 Feb 2016, 17:50
Official
Hello LakeyM,
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Hello Marche Lakey
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team