RG
Raynette G
1 reviews | Active since Jul 2015
30 Mar 2021, 16:06
DISGUSTED WITH THEIR AFTER SALE SERVICE
We have been without a working TV since the 25th of Jan, we bought it on the 12th of December, so its basically brand new. Samsung does not have any customer service after they have received their money from their sale, every time we get the same answer when we follow up on the case number and have to wait for someone to call us back. I am truly disgusted and will never buy from them or recommend them ever again.
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Samsung South Africa's replyOfficial
30 Mar 2021, 16:08Good day Raynette,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply30 Mar 2021, 16:08
Official
Good day Raynette,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM