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nicole F
1 reviews | Active since Apr 2022
20 Apr 2022, 09:39
DISGUSTED SERVICE!! WHERE IS MY TABLET???????????
SAMSUNG YOUR SERVICE IS HORRIBLE
I'M STILL WAITING FOR MY TABLET??? ALL YOU DO IS SEND APOLOGIES I WANT MY TABLET, I AM PAYING EVERY MONTH FOR THE S21FE I PURCHASED THE LEAST YOU CAN DO IS SEND MY TABLET.
I AM NOT HAPPY AT ALL WITH YOUR SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
20 Apr 2022, 09:40Good morning Nicole ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply20 Apr 2022, 09:40
Official
Good morning Nicole ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
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nicole F's updateReviewer Update
20 Apr 2022, 12:49I have been in contact with your query department and I have also sent through emails I get no response from the call centre or emails.
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nicole F's update20 Apr 2022, 12:49
Reviewer Update
I have been in contact with your query department and I have also sent through emails I get no response from the call centre or emails.