Disgusted service

After handing my device in on 19/09/2017 just after 09:16 and been told that i will receive a assessment quote the next day via email, I still don't have any email or response from anyone at the centre. I have made four calls this morning to find out why i have not received this, i have been promised by three different consultants as well as the supervisor , Elcardo, that i will get the quote immediately. Well this was empty promises as nothing has been sent to me neither has anyone contacted me to the reason why this is delayed. No one seems to be able to give me any feedback whatsoever. This is utterly disgusting customer service and i will not recommend this repair centre to anyone.