EB
Eugene B

1 reviews | Active since Oct 2015

07 Apr 2016, 14:42

DISGUSTED IN YOUR SERVICE AND WARRANTY!!!

Good Day<br> <br> To whom it may concern, i would like to bring to your attention i brought a phone in for a assessment on the 24th of MARCH 2016 due to the fact it was continuously restarting, i had this phone for +- 3 MONTHS! And then i contacted the number as per the Samsung Smart Care Center on GOOGLE MAPS To find out how is my repair going she stated its not a Software problem but HARDWARE RELATED! She stated that parts have been ordered its been over a week that i'm trying to get hold of someone but NO ONE ANSWERING THERE PHONES!<br> <br> CPA In terms of s56 (read with s55) of the CPA, all goods sold to a consumer are sold with an imp**** warranty of quality, that cannot be contracted out of or revoked. The warranty gives the consumer the right to receive goods that:<br> <br> are reasonably suitable for the purpose that they are intended to be used for,<br> are of good quality, free of defects and in good working order, and<br> will be durable and usable for a reasonable period of time.<br> If goods are found not to comply with these requirements then;<br> <br> up to 6 months after receiving the goods;<br> the consumer can return the goods, or.<br> get the goods replaced, The consumer can do any of these things without penalty

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