DISGUSTED IN SAMSUNG SERVICE!!!!!!!!

Hi there. I'm working in a Vodacom Shop in PE.Samsung was advertising the Sisonke competition where as if the customer purchases a qualifying Samsung device, they will win a Samsung 75 inch TV and the consultant who assists them will win a 55 inch TV. My client informed me that he won a TV. I received no call back from Samsung. I then called, the lady could not even assist me. She did not even know about the competition. I had to screenshot and send her the email regarding the competition. Quite pathetic if you ask me. If someone can please contact me as I am quite disappointed in this. It's bad advertising something and then when you win, it's "apparently not valid".. My contact number is ********** or ***********. Samsung is such a huge company. I'm truly disappointed!!

I posted this last month. A lady from Samsung marketing team contacted me. Advised I should email her the details of the above competition. I done so on the 19th Oct 2020.i have not received No feed back. I am so disgusted in Samsung. Why advertise something if you have no intention of following through. I will rather take this Matter further. I pushed to sell these products to win this competition. And the people at Samsung cannot even bother to respond to my mails. I've emailed them again yesterday asking for feedback. Still no response.