DISGUSTED IN SAMSUNG !!!!

SO DISGUSTED IN THIS COMPANT!!! if there was a zero rating option that is definitely what i would give this company. I received a phone call on the 22 of June 2020 regarding a promotion where there customer wins a TV and the consultant who assisted the customer wins a 55 inch tv, telling me I won. I done everything that was told to me , I got my TV license sent it away the exact same day as the call as it was urgent. Till today I have still not received me TV I have sent emails speaking to Melanie Wicks and that did not change much.. here are a few examples.... 15th of September 2020: I received the 15th of September 2020 a email asking to give Smart life until COB the 17th of September 2020 to give me a answers on when I should receive my TV. GUESS WHAT!!!! I never got a email that day instead on the 18th of September 2020 I needed to email them to ask for a response again to ask what the outcomes was. I received a email back that same day to ask me to give them until the 21st of September to get back to me.

21 September 2020: I quote what was sent to me, "We are extremely sorry for the delay in the delivery of the product. There were several unexpected circumstances that impended the delivery of the service on time. The order is now with our delivery team. They are trying to provide the service ASAP and will keep you posted with the progress"

7 October 2020: Once again with there is a delay in my TV and its going to take longer that 2 weeks to deliver.

I mean come on just because I'm a sales consultant does not mean I should not be treated like a customer. I really do not appreciate the service I am getting with Smart Life and its a disgrace to deal with such *********** people.

Regards Megan