DISGUSTED AND FRUSTRATED

<p>I have a defective Samsung S7 which overheated and froze withing 24 hours of receiving it.</p> <p>After 3 weeks of back and forth I was forced to take the phone back as Vodacom says they cant find anything wrong with the phone. Vodacom passes buck to Samsung and then Samsung to Vodacom and so the saga continues while I pay big monthly premiums and dont have the benefit of the product.</p> <p>I was forced to take phone back two days ago and its doing the exact same thing. They dont return emails or calls. No customer service or care... as I am just a little number that doesnt mean a thing!</p>