Disgusted

<p>Samsung, I am really disgusted with your service. I have a 660l fridge/freezer with ice dispenser and water dispenser combo. I bought it in October 2015. Both handles plastic between the fridge and the handle is cracking. The saleslady at Game logged a call and Samsung's call centre logged it because mine was not the first with this problem. I logged another call and also talked to Norah on live chat. I send pictures as well. Now, you want to tell me it is cosmetic problem. We, maybe, open the freezer twice a week, because I use my box freezers of wich I have 4. My other old fridge is a Kelvinator and is still up and running for 36 years. Now you tell me my problem is cosmetic??? Wow, that is a very bad reflection on your service and as I promised, I am going public. Just to confirm - BOTH handles have the same problem at the same time. a Manufacturing problem.</p>