Disgusted

<p>I was contacted by Samsung Kolonnade to collect my phone after it's screen repair. I was there just before six (the store closes at seven) and was told that they could not assist us as they were closed (doors were open). I explained to them that I only have to collect the phone and that it would only take a minute after which I was still refused and asked to leave! Disgusted with the poor service. Samsung's website states that the store only closes at seven but they say that recently changed. I would like an explanation as to why Samsung staff treats it's customers as if we owe them something, what happened to client service?</p>