bB
brenda B
1 reviews | Active since Jun 2015
12 Jun 2015, 22:21
disgust
I took my phone in for repair on Wednesday everything was nice great service up until I see how much the centre really care for their staff. I went to the bathroom and only to see and hear how un professional they treat and talk to they staff. It was about 17:35 and omw I don't have words. No wonder the staff always looks down and depressed with **** smiles. Service I received was great thanks for that. Hope u feel ashamed.
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Samsung South Africa's replyOfficial
15 Jun 2015, 14:45Hello brendab11,
Thank you for bringing this to our attention we make sure that we address this issue with managment from our service centre so that we do not have demorilised staff giving bad service.
We will make sure that the service given when you were there is kept on that level so that we can continue giving 100% customer satisfaction.
Regards
Samsung South Africa
Thank you for bringing this to our attention we make sure that we address this issue with managment from our service centre so that we do not have demorilised staff giving bad service.
We will make sure that the service given when you were there is kept on that level so that we can continue giving 100% customer satisfaction.
Regards
Samsung South Africa
Samsung South Africa's reply15 Jun 2015, 14:45
Official
Hello brendab11,
Thank you for bringing this to our attention we make sure that we address this issue with managment from our service centre so that we do not have demorilised staff giving bad service.
We will make sure that the service given when you were there is kept on that level so that we can continue giving 100% customer satisfaction.
Regards
Samsung South Africa
Thank you for bringing this to our attention we make sure that we address this issue with managment from our service centre so that we do not have demorilised staff giving bad service.
We will make sure that the service given when you were there is kept on that level so that we can continue giving 100% customer satisfaction.
Regards
Samsung South Africa