DB
Danielle B
1 reviews | Active since Apr 2021
27 Apr 2021, 16:35
Disappointing service
I upgraded in February and qualified for free ear buds. 2 months later, and still nothing!
I've wasted so much airtime on call centers and everyone keeps making empty promises saying it will be delivered soon!
Very disappointed in the service I have received
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Replies (1)
Samsung South Africa's replyOfficial
27 Apr 2021, 16:36 Good day Danielle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply27 Apr 2021, 16:36
Official
Good day Danielle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS