disappointing promotion

<p> purchased a fridge during December 2015 from samsung and qualified for the buy and get promotion however after registering i did not receive a response from samsung to use the weekend at a protea hotel. After calling and emailing i received a response after 3 months from samsung. They then told me to give them 1 notice so they can book it for me but they booking was only made a day before a long weekend and it was fully booked. Now i settled for an absolute last choice of a stay this weekend , however i have been informed that the room does not include break fast and i will have to pay for parking separately. I find this unacceptable as the value of the buy and get promotion was R4000 and i believe i am not getting the value of that on top of all the other disappointments I've endured from Samsung.</p>