NB
Nikki B

1 reviews | Active since Sept 2018

17 May 2019, 17:32

Disappointing dud Samsung

I purchased a 65 inch TV from Makro Cornubia on 1 May 2019. I only started using it this past Sunday so it has not even been in use for a week and already it has a fault with a blue line down the middle of the screen. Contacted Makro where I purchased it and I am yet to receive feedback. I thought that I should spend a bit more to get a Samsung thinking I was buying quality. Unfortunately I got the complete opposite

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply17 May 2019, 17:33
Official
Good day Nikki
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
Regards,
SamsungSA:^LZ
Samsung South Africa
Samsung South Africa's reply17 May 2019, 17:35
Official
Good day Nikki
Herewith your reference number:    
***
 
SamsungSA:^LZ