ES
Emile S
1 reviews | Active since Aug 2019
18 Aug 2019, 19:17
Disappointed with Samsung SamMobile.com website
Samsung's Sammobile.com does not allow downloads of firmware, and forces customers to pay a premium for this simple service. Is there no other way or website to download Samsung software? I will not be buying any more Samsung devices in the future.
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Replies (2)
Samsung South Africa's replyOfficial
18 Aug 2019, 19:40 Good day Emile
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^TL
Samsung South Africa's reply18 Aug 2019, 19:40
Official
Good day Emile
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^TL
Samsung South Africa's replyOfficial
19 Aug 2019, 05:24Good day Emile
Herewith your reference number:
***
***
SamsungSA:^TL
Samsung South Africa's reply19 Aug 2019, 05:24
Official
Good day Emile
Herewith your reference number:
***
***
SamsungSA:^TL