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Sarel N
1 reviews | Active since Jun 2019
10 Oct 2022, 19:00
Disappointed with Samsung product!
Why do you think I will buy this product again? My 8kg front load Washing Machine is Not even 4 years old and the PC board went faulty. Samsung can't provide me with a new PC board. No Stock? And they said if you could get one it is so expensive and it is beter to buy a new machine.
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Replies (2)
Samsung South Africa's replyOfficial
10 Oct 2022, 19:01Good day, Sarel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply10 Oct 2022, 19:01
Official
Good day, Sarel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
SN
Sarel N's updateReviewer Update
10 Oct 2022, 19:06Bad thing about this, You didn't want to publish my review and concern on your home page, and force me to do it on Hello Peter.
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Sarel N's update10 Oct 2022, 19:06
Reviewer Update
Bad thing about this, You didn't want to publish my review and concern on your home page, and force me to do it on Hello Peter.