Disappointed / Unaccecptable

<p>HANDED PHONE IN FOR REPAIR 23.05.2017. SEND THROUGH POP 24.05.2017 (WHICH I WAS NOT AWARE OF GIVING IN). PHONED THE CALL CENTER TO CONFIRM THAT THEY HAVE RECEIVED POP, I ALSO STATED THAT I URGENTLY NEED IT, FOR I'M GOING OVERSEAS. PHONED AGAIN 25.05.2017 TO CONFIRM COLLECTION FRIDAY 26.05.2017 (THEY WILL GET BACK TO ME) PHONED AGAIN TODAY 26.05.2017 3X TIMES FOR AN ETA, AND THEY CONTINUE TO TELL ME "WILL LET ME KNOW ASAP" AND AGAIN STATED I URGENTLY NEED IT. PHONED AGAIN ********** 26.05.2017 TO FIND OUT WHATS GOING ON, TO FIND OUT THAT THEY ARE STILL ASSESSING THE PHONE & THAT PARTS HAVEN'T EVEN BEEN ORDERED? NO ONE CAN REALLY TELL ME WHATS GOING ON! HOW DOES A REPAIR CENTER NOT HAVE STOCK OF THEIR OWN PRODUCT? HOW DOES A REPAIR CENTER DON'T KNOW WHAT'S GOING? HOW? HOW? HOW?</p>