Disappointed in tv claim from samsung

This is pathetic service from samsung. I have been a loyal customer since the samsung galaxy s3 came out, and now I see how thsy treat customers. I have posted a review on hellopeter in December 2020 and no one from samsung has contacted me to give feedback. I am really disgusted with their service and I see so many customers complain regarding their tv promotion, but these are just reviews it doesn't hurt them in any way as if they are not bothered by what se say. How many people has fallen victim to this specific **** that they ran, there are no other words than **** for what we fell victim to. I can upgrade late this year and for the first time since my galaxy s3 I will not take a samsung phone. I know this will not hurt them because it is just one person. They are very quick to say your priblem has been escalated on a review but that is all

I have never been so disgusted in samsung as I am right now