RK
Rishi K
1 reviews | Active since Oct 2011
04 May 2021, 21:55
Disappointed customer
My claim for the Galaxy buds was approved on 02-March (***). 2 months later, and still not a word from Samsung. I've contacted them a few times, with no results. This really is quite frustrating.
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Replies (1)
Samsung South Africa's replyOfficial
04 May 2021, 21:57 Good evening Rishi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply04 May 2021, 21:57
Official
Good evening Rishi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS