Disappointed Customer

Good evening Samsung. Hope all is well. Now that I have greeted whomever would read this review will get to understand my concern query. I rather use the words concern query instead of complaint because it could perhaps caused a negative aspect regarding the Samsung brand. So I went and sp3nt one entire day shopping for a brand new Samsung cellphone in the Umhlanga Rocks Durban KZN area. Normally there would be a charge plug or adapter as well as earphones. But nowadays it does now come with such accessories when asked the sales employee. I did message on Instagram but sadly I am so disappointed with the group of people that handles the Social Media system that did not even have the decency to even reply. There are alot of people that would do a better job. The cellphones are not cheap at all for an ordinary layman. Why does the cellphones comes with the said accessories? You only get a cellphone the packaging and the USB charging cable. The last Samsung I have purchased in the past came with a lot of accessories. That was fine. I like to share something if Samsung does not provide the accessories then I would consider purchasing another brand of cellphone. That is why some times other brand makes tend to win. It is not about the most expensive cellphone. It is all about the customer. Imagine if I as a customer does not purchase the cellphone that I want then the business looses income that generates revenue. So my suggestion would be all the devices that is sold without the accessories be kindly given the accessories separately for free. Hope you find my review informative. If anyone reads this review if you want you can add or reply as well. The choice is yours. Have a great day further.