eS
emmanuel S
1 reviews | Active since Sept 2016
05 Jun 2019, 14:20
DISAPPOINTED CUSTOMER
i have a small issue with my 2 usb ports on my 55inch uhd tv , my tv warrantee just finished a month ago an now I have this problem, Samsung wants me to pay to get a tech to have a look at my tv and still pay to have it fixed , the reason I never took an extended warrantee is because Samsung is such a reputable brand who would have thought just a month after the warrantee finishes I would have this problem. am extremely disappointed.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
05 Jun 2019, 14:24Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's reply05 Jun 2019, 14:24
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS