CM
Cecil M
1 reviews | Active since Oct 2020
10 Nov 2020, 10:40
DISAPPOINTED
To date I have not received a positive response on the SAMSUNG TV that conked out immediately after the second year of its purchase. Eish
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
10 Nov 2020, 10:42Good Morning Cecil ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
NM
Samsung South Africa's reply10 Nov 2020, 10:42
Official
Good Morning Cecil ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
NM
CM
Cecil M's updateReviewer Update
10 Nov 2020, 11:20Check the TV to find out why it stopped working immediately after the two year warranty passed I mean SAMSUNG is a Big Brand that Prides itself in quality products But to Ignore a Simple request from one of its Loyal clients who has a Second TV that DIED/Conked out is simply Amazing from such a reputable company
CM
Cecil M's update10 Nov 2020, 11:20
Reviewer Update
Check the TV to find out why it stopped working immediately after the two year warranty passed I mean SAMSUNG is a Big Brand that Prides itself in quality products But to Ignore a Simple request from one of its Loyal clients who has a Second TV that DIED/Conked out is simply Amazing from such a reputable company