Disappointed and need resolution

<p>I got a replacement unit from 24 Hour Mobility about 2 months ago (Samsung Galaxy Note 4). A few weeks after that the phone started rebooting out of the blue and the sensor was not working properly. Then I sent an e mail requesting that the insurance fetch the device and replace me with a new one. As per CPA, within 6 months you can book a cellphone in for warranty assessment and if approved you get replaced with a new and similar device. Then I got communication that they had replaced the motherboard for me. To which I declined and told them I am not going to accept a 2 month phone being fixed. Apparently Monitor (24 Hour Mobility) and Jcellbar (if I got it right, their supplier) do not replace a phone after the OBF and any circumstances. I need this issue resolved please.</p>