Disappointed

I got the S25 ultra in December.

I called last week as all of a sudden the phone notifications had disappeared, the phone is heating up. The lady was very helpful and tried but couldn't fix the error. She told me to go and book the phone in. On Thursday the phone was booked in to their assisting company, Bolttech.

Friday I get a message the phone is repaired. I went to fetch it and I checked it while I was there. The phone was doing the exact same. They eventually called the technician who I had personally spoken to and told him what the issues were. He then insults my intelligence by saying the phone doesn't get notifications as he wouldn't sort the matter out.

Don't test my intelligence if you doing know what You are doing. To date I haven't heard à word or response

I find this highly unprofessional as is it just sitting there and noting has been done