1 reviews | Active since Dec 2014
Disappointed
<p>I had a Samsung Galaxy J5 which I bought in February 2017 and I had issues with it and returned to the store and now I have a Similar phone but some of the fintures I had on the same phone in Feb I do not have them with the same phone and it takes longer to connect to Network to download I'm so frustrasted I'm just clueless what to do I'm disappointed I have been using Samsung for years and my last Samsung handset was faulty I had to load R300 worth of data and it didn't last for a month. I'm just lost at this point with a phone that is new but I can't do much with I'm just livid and frustrated to say the least.</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA