MS
Mogamad S
1 reviews | Active since Nov 2011
13 Dec 2021, 12:40
Digital TV Tuner Is A Right
I recently bought a Samsung Smart TV with model number AU32N5300. Thinking it's a bargain I discovered to my disgust that it does not have a DTV tuner to watch free to air channels. In today's day and age I'm asking the question as to how Samsung is allowed to sell this television set in this country where people can hardly afford the basic nessicities let alone an added expense just to watch free to air channels. After all that's why we are tv license holders. Would love to hear from others out there with similar Samsung tv issues and the way forward. Kind Regards M.R.Salie
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Samsung South Africa's replyOfficial
13 Dec 2021, 12:43Good day Mogamad ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply13 Dec 2021, 12:43
Official
Good day Mogamad ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM