CS
Craig S
1 reviews | Active since Aug 2015
31 Aug 2015, 19:51
Design and service dismal
Samsung dishwasher has a poorly designed door that keeps coming undone. Technician came to fix and told us this is a problem design and has been discontinued! Samsung condenser dryer bearing failed 3 weeks ago. Replaced bearing now board failed, not even 2 years old but of course out of warranty. Best is still waiting for a quote to fix!
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Replies (2)
Samsung South Africa's replyOfficial
01 Sept 2015, 13:13Hello cschaffler,
Thank you for voicing your complaint through to Samsung Electronics. We would like to apologize to you for the issues you have had with your dishwasher and we will be in contact with you and the service centre responsible for the repair. We will provide further feedback to you as well.
Kind regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics. We would like to apologize to you for the issues you have had with your dishwasher and we will be in contact with you and the service centre responsible for the repair. We will provide further feedback to you as well.
Kind regards
Samsung South Africa
Samsung South Africa's reply01 Sept 2015, 13:13
Official
Hello cschaffler,
Thank you for voicing your complaint through to Samsung Electronics. We would like to apologize to you for the issues you have had with your dishwasher and we will be in contact with you and the service centre responsible for the repair. We will provide further feedback to you as well.
Kind regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics. We would like to apologize to you for the issues you have had with your dishwasher and we will be in contact with you and the service centre responsible for the repair. We will provide further feedback to you as well.
Kind regards
Samsung South Africa
CS
Craig S's updateReviewer Update
28 May 2020, 13:39still waiting, probably why i changed all to SMEG
CS
Craig S's update28 May 2020, 13:39
Reviewer Update
still waiting, probably why i changed all to SMEG