TS
Thandiwe S
1 reviews | Active since Oct 2014
31 Aug 2015, 13:55
Delays repairing phone
On Saturday the 22nd of August 2015 I took my phone in for repairs to SSS Cellular in Boksburg and they promised to have it ready within a day or two. When I called them i was told that Samsung was moving warehouses whih could have caused the delay.<br> When I phoned Samsung on Friday, I learned that SSS only placed the order on Friday the 28th of August.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
31 Aug 2015, 16:55Hello Thandiwes.ts,
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the delay regarding your phone repair. We will look into this and be sure to contact you with further feedback.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the delay regarding your phone repair. We will look into this and be sure to contact you with further feedback.
Kind Regards
Samsung South Africa
Samsung South Africa's reply31 Aug 2015, 16:55
Official
Hello Thandiwes.ts,
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the delay regarding your phone repair. We will look into this and be sure to contact you with further feedback.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the delay regarding your phone repair. We will look into this and be sure to contact you with further feedback.
Kind Regards
Samsung South Africa