Delayed repairs, then refused to fix!

I bought my Galaxy S4 on the 28th June 2014. On the 15th June 2015, I took it in to Samsung Rosebank for repairs on my front camera, and my battery, because it was swelling and wouldn't hold a charge. They referred me to Power Care in Edenvale. <br> I went there on the same day and booked my phone in. I waited 4 weeks without any update or feedback. I eventually contacted the manager who told me I should fetch my phone and keep it until they receive spares. Nothing was done with my phone the entire time it was there.<br> I have not been contacted by them since. I went back to Samsung Rosebank, as well as to the Samsung care center in morningside. No one is willing to replace my battery because it's \out of warranty".<br> Samsung and its service providers delayed and stalled and now are refusing to help me. Everyone is willing to sell me a battery for R590 though!!<br> And everyone I deal with points a finger at someone else. I've been a loyal Samsung customer... and this is how I am rewarded."""