OM
Ofentse M
1 reviews | Active since May 2015
05 May 2015, 23:51
delayed repairs
I brought my on the 20th April 2015 samsung s4 handset to the dion wired samsung repair desk at cradlestone mall and the technician sibusiso said the phone will take 5 days but till today i have not received the handset yet. I have went to the store on several occasions the samsung technicians are not there and when i call the 14th avenue centre i am sent from pillar to post.
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Samsung South Africa's replyOfficial
06 May 2015, 07:52Hello omotswai,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply06 May 2015, 07:52
Official
Hello omotswai,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa