1 reviews | Active since Mar 2015
Defice tracker
I 'lost' both my S3 & S4 Mini last year. Both were registered with Samsung Find My Mobile(And Android Device manager). As soon as I 'lost' them these devices were switched off and I was unable to locate them. Samsung and the network provider were unable to locate these devices either(or even help to do so), which in itself is useless, there must be a way to track them as they both have GPS.<br> <br> I check every week or so if one of the phones comes back on with Samsung Device manager but someone has removed my S4 mini from this page and when I logged this with Samsung they told me to just re-register my 'lost' phone.(not possible as part of the setup is on the handset itself)<br> <br> My next phone will be Apple.
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Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
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Kind regards
Samsung SA
Best regards,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Best regards,
