Defective product is passed onto the Customer to Evade Warranty Terms and Costs.

Dont deal with Cellphonix Samsung Eastgate

Technicians are *****, Eager to go on tea breaks and try to convince you it is your fault and after researching the issue on forums, there advise and ''professional'' observations is nonsense and a way to evade from warranty terms of defective products passing cost and responsibility on Customer.

Issue : Pink line on Samsung S7 Edge. Complained of the issue and even have pics of the progression of the Display flex cable giving up due to heat conditions. Its a product defect and I even have articles of ALOT of users having the same issue all in the same place.

https://us.community.samsung.com/t5/Product-Updates/Announcement-Pink-Green-Line-on-Display-UPDATED-03-15/td-p/69562/page/6

They have ruled it as a screen crack and want to bill me for the repairs but the screen is NOT cracked and It is a manufacturer defect (I have proof and supporting information)

But sadly we have to go through these *********** useless people and getting heard by Samsung Management on the issue is an impossibility.

Writing this article to make every1 aware of this Hoax of defective S7 Edge devices and and even though still within the warranty, they will find every excuse and have trained these 3rd party technicians to provide the same answer. Its sad and such a disappointment but that is why Fans of Samsung have moved to Apple.

Hope to get some help from a Samsung representative with the logic to hear me out and give me a valid reasoning or resolution.