Defective high end products

Hi there.

In August 2021 I had purchased a Samsung S21 Ultra and a month later it had to be sent in to be repaired at the Service centre to which they said that the problem was due to a factory defect.

It's absurd to think that such a high-end phone from a leading provider like Samsung has been so troublesome within the first month of purchase. As a consumer, I find it ridiculous to think that Samsung is selling defective products with outrageous price-tags.

I feel extremely disappointed with the product and even more disgusted with their customer service as I have been trying to contact them endlessly much to no avail.