IT
Iqqy T
1 reviews | Active since Feb 2022
10 Feb 2022, 09:58
Defective devices
Absolutely disappointed, we purchased 2 S21 FE's and both were defective. One had hairline cracks on the LCD above the camera and the other one just keeps overheating. I was really excited to get these devices but felt let when received. I thought Samsung was a brand you could rely on. 😡ðŸ˜ðŸ˜¡
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Samsung South Africa's replyOfficial
10 Feb 2022, 10:00Good morning Iqqy,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply10 Feb 2022, 10:00
Official
Good morning Iqqy,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM