1 reviews | Active since Dec 2016
Deception advert
<p>I was promised that if I buy Samsung Galaxy S7 on black Friday and I will receive a free TV but I claimed it as requested and someone called me to confirm the TV Licence from there no one called I sent several emails and made calls also visited Telkom who refer me to Samsung still no help at samsung store. Samsung should be a accountable brand not what I am experiencing now..what must I do? return the phone because advert was not truthful .. should I trust Samsung anymore?</p>
Hi Ruben ,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
Hi Ruben ,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
You still making empty promises again, how long it takes before contacted, It seems like you guys are very good on what you are doing and enjoy giving false hopes to your customers
You still making empty promises again, how long it takes before contacted, It seems like you guys are very good on what you are doing and enjoy giving false hopes to your customers